Customer service teaching resources
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Retailing, sales and customer service teaching resources suitable for btec, nvq and other vocational retailing courses from instructional powerpoints to role plays. Ocr principles of customer service qualification information including specification, exam materials, teaching resources, learning resources. Deliver better customer service the education resource for companies and teams who want to create better customer experiences.
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City & guilds customer service qualifications leading vocational education and training organisation. Customer service teachers resource guide [michael r pepper] on amazoncom free shipping on qualifying offers this teachers resource guide provides introduction.